Skip to main content

Fynd Engage

Use Fynd to manage users, orders, and activities through their powerful API. With these operations, you can list, fetch, and interact with entities in your Fynd environment.

Prerequisites​

To use Fynd, you need:

  • A Fynd account with access to the Partner or Developer portal.
  • API credentials (API Key and API Secret). You can generate these from:

For detailed API reference, visit the official
Fynd API Documentation.

Supported Authentication Methods​

  • API Key & Secret (Basic Auth)

More details on authentication:
Fynd Authentication Guide

Basic Operations​

Users​

  • Get User Information: Retrieve user profile and basic data.
  • Get User Points History: Retrieve the user's loyalty points transaction history.
  • Get User Tier Information: Fetch the user's current tier level.
  • Get User Tier Journey Information: View the user's tier journey progression.

Orders​

  • Create Order: Create a new order with details like discounts and loyalty rewards.
  • Create Order with Points Redemption: Calculate and apply loyalty points to a new order.
  • Points Earned on Order: Retrieve loyalty points earned from a particular order.
  • Discount Earned on Order: Retrieve discount amount earned for an order.
  • Delete Order: Delete a specific order transaction.
  • Refund Order: Issue a refund for a specific order.

Activity​

  • Publish Activity: Publish an activity event (such as engagement or action logs) to Fynd Engage.

Further Reading​

For more details on working with the Fynd APIs, visit the
Fynd Developer Docs.